Simple Setup

From zero to live in days

VoiceCenter is designed for rapid deployment. No six-month implementation projects, no army of consultants. Just results.

Plumber under a sink while the AI answers his phone
Incoming Call
01

Connect Your Phone Numbers

Link your existing phone numbers or provision new ones. VoiceCenter integrates with any SIP provider or VoIP system. No hardware changes needed.

  • Forward existing numbers in seconds
  • Provision new local or toll-free numbers
  • Support for SIP trunks and direct routing
  • Keep your current phone provider
+1 (555) 123-4567
Connected · Active
+1 (800) 555-0199
Toll-free · Provisioning...
02

Upload Your Knowledge

Feed VoiceCenter your FAQs, product details, policies, and procedures. Our AI learns from your content to provide accurate, brand-consistent responses.

  • Upload PDFs, docs, spreadsheets
  • Connect to your CMS or wiki
  • Automatic content processing
  • Real-time updates when data changes
FAQ_Document.pdfProcessed
Room_Service_Menu.xlsxProcessed
Policies.docxProcessed
03

Configure Call Flows

Define how calls should be handled using our visual builder. Set up intents, create response templates, and configure escalation rules.

  • Visual flow builder—no coding
  • Pre-built templates by industry
  • Custom escalation triggers
  • A/B test different approaches
Incoming Call
Language Detection
AI Response
Transfer to Human
04

Go Live

Launch with confidence. Start handling calls immediately with full monitoring, real-time dashboards, and instant rollback if needed.

  • One-click deployment
  • Gradual rollout options
  • Real-time monitoring dashboard
  • Instant rollback capability
You're Live!
Handling calls 24/7
Support

Humans in the loop

AI handles the volume. Your team handles the exceptions. Perfect balance.

02

Human Handoff

Seamless transfer to live agents when complex issues arise. Full context is passed along so customers never repeat themselves.
03

QA Monitoring

Review call recordings, transcripts, and AI decisions. Flag issues, provide feedback, and continuously improve performance.
04

Performance Analytics

Track resolution rates, call duration, customer satisfaction, and operational metrics in real-time.
Timeline

Typical deployment timeline

Most customers are live within one week

Day 1

Kickoff & Setup

Connect phone numbers, provide initial knowledge base

Day 2-3

Configuration

Build call flows, configure intents, set escalation rules

Day 4

Testing

Internal testing, QA review, fine-tuning responses

Day 5

Soft Launch

Handle subset of calls, monitor closely

Day 7

Full Launch

Go live with all traffic, ongoing optimization

Ready to get started?

Start your free trial today or talk to sales about enterprise options.

Get in touch